SHIPPING / DELIVERY POLICY
International Cost – *Starting BD 3.5 across GCC countries* Timelines – Within 5-7 working days (depends on public holidays).
Methods – Shipped through air Local Cost – BD 1.3 for Normal BD 3 for express ( Same day ) Timelines – Within 1-3 working days for normal deliveries Same day delivery ( order has to be placed before 6 pm ) Methods – Home Delivery Return shipping cost in case of refunds/exchanges

REFUND POLICY - Is it allowed?

(Yes within 3 days from purchase upon following the terms and procedure) - Method & procedures If the customer choose to return and refund the item , it has to be returned in the same selling condition with same packing and reciept. Once item is recieved , we will be checking it to confirm the condition and hence initiate the refund process Terms & Timelines Any item that have signs of using will not be entitled for refund Any item that is received without the original packing and reciept will not be entitled for refund Refund will be done according to payment method ( For credit cards payments , refund durtaion will depend on the bank procedure ) Shipping charges will apply for refunded items How long will it take for refund to be processed? Depending on payment method 1-3 working days for Cash and benefit pay For Credit cards payment , refund duration will depend on banks timeline EXCHANGE POLICY - Is it allowed? (Yes within 3 days from purchase upon following the terms and procedure) ) - Method & procedures If the customer choose to return and exchange the item , it has to be returned in the same selling condition with same packing and reciept. Once item is recieved , we will be checking it to confirm the condition and hence initiate the exchange process Terms & Timelines Any item that have signs of using will not be entitled for exchange Any item that is received without the original packing and reciept will not be entitled for exchange Shipping charges will apply for exchange items How long will it take for Exchange to be processed? Depending on availability 1-3 working days

CANCELLATION POLICY - Is it allowed? (Yes) - Method & procedures (Contact us through instagram or whatsapp.

Send us your order ID or order details) Terms & Timelines (If the order was dispatched for shipping/delivery, customer shall not be eligible for cancellation and have to go through refund process with its own Terms and conditions Cancellation should be prior to dispatch. How long will it take for refund to be processed? Please refer to Refund section